When hiring commercial cleaning services Bristol business owners typically share a central concern: ‘How will I be able to tell whether or not I’m getting an excellent return on my investment?’ Money is, of course, limited for many small-to-medium sized businesses, so making sure that every hired service is providing value is essential.
Commercial Cleaning Services Bristol: The 4 Aspects Of Quality
To verify the quality of their commercial cleaning services Bristol business owners need to do more than just look around their office and decide that it appears clean. Instead, if you run a business, you’re advised to check your cleaning service against the following four points:
1. Reliability
Does your cleaning service always show up on time and come prepared with everything they need to get started? While cleaning may not necessarily seem like a ‘time critical’ task, showing up punctually is a strong indicator of a professional attitude and a thorough approach. Furthermore, arriving with all of the necessary equipment demonstrates a fluent knowledge of cleaning techniques.
There are, of course, understandable reasons for your cleaning service to be late on rare occasions (such as extremely inclement weather). In these instances, however, your cleaners should at least notify you promptly about any unavoidable delays.
2. Thoroughness
You should never, under any circumstances, have to clean up after your commercial cleaning service. Likewise, every service that was specified in your Service Agreement should be carried out as per the terms of the agreement.
Don’t forget to review the ‘little things’, either; light switches and door knobs should be cleaned (these are common sites of germ transmission) and each item that was moved during cleaning should have been replaced properly.
Finally, in the event that you do notice the occasional oversight, your cleaning team should be polite and responsive. Making mistakes from time to time is part of being human, but a truly professional cleaning service will return promptly to correct any errors they make.
3. Flexibility
Ideally, when choosing commercial cleaning services Bristol business owners should look for a company that’s able to grow with them. A cleaning service that is willing to adapt to a business’s changing needs (e.g. by increasing or decreasing service visits, rescheduling appointments, and so on) is usually an excellent investment.
4. A Proactive Approach
The hallmark of any truly great service provider is the desire to add value rather than simply get the job done. If your cleaning service goes above and beyond the call of duty, such as by alerting you when supplies (like bin bags) are running low or telling you if they notice potential security issues (e.g. unsecured doors), then it’s highly likely that you’ve chosen a quality cleaning firm.
Cleaners who do their utmost to help their clients succeed are one of the best investments Bristol business owners can make. A clean, hygienic premises is integral both to maintaining a professional image and to reducing costly sick days. If you find a commercial cleaning service you can rely on, keep them—this is one investment that will pay for itself.